Welcome to the Cutting Edge Nutrition.co.uk terms and conditions, which apply to your use of the CuttingEdgeNutrition.co.uk Website. By accessing this Website, you agree to be bound by them.
DEFINITIONS
"Conditions" means these terms and conditions: "Personal Information" means any personal details provided by you via the Website; "User(s)" means (a) user(s) of the Website either collectively or individually, as the context requires; "We/us/our" means Cutting Edge Nutrition.co.uk, "Website" means the website located at http://www.CuttingEdgeNutrition.co.uk or any subsequent URL which may replace it; and "You/your" means you as a user of the Website.
"Conditions" means these terms and conditions: "Personal Information" means any personal details provided by you via the Website; "User(s)" means (a) user(s) of the Website either collectively or individually, as the context requires; "We/us/our" means Cutting Edge Nutrition.co.uk, "Website" means the website located at http://www.CuttingEdgeNutrition.co.uk or any subsequent URL which may replace it; and "You/your" means you as a user of the Website.
1 ACCESS
We will provide you with access to the Website in accordance with these Conditions.
We will provide you with access to the Website in accordance with these Conditions.
2 YOUR OBLIGATIONS
2.1 You:
2.1.1 agree not to use the Website (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
2.1.3 will not upload or transmit through the Website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
2.1.4 will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
2.1.6 agree that in the event that you have any right, claim or action against any Users arising out of that User's use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.
2.1 You:
2.1.1 agree not to use the Website (or any part of) for any illegal purpose and agree to use it in accordance with all relevant laws;
2.1.2 agree not to upload or transmit through the Website any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer;
2.1.3 will not upload or transmit through the Website any material which is defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
2.1.4 will not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired;
2.1.5 will not use the Website in any manner which violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
2.1.6 agree that in the event that you have any right, claim or action against any Users arising out of that User's use of the Website, then you will pursue such right, claim or action independently of and without recourse to us.
3 INDEMNITY
3.1 You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your PC or internet access account.
3.1 You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses, including legal fees, suffered by us and arising out of any breach of the Conditions by you or any other liabilities arising out of your use of the Website, or the use by any other person accessing the Website using your PC or internet access account.
4 OUR RIGHTS
4.1 We reserve the right to:
4.1.1 modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
4.1.2 change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
4.2 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
4.1 We reserve the right to:
4.1.1 modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
4.1.2 change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
4.2 We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
5 THIRD PARTY LINKS
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
6 MONITORING
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).
7 YOUR DATA
7.1 We respect your personal information and undertake to comply with applicable UK Data Protection legislation from time to time in place.
7.2 You should be aware that:
7.2.1 if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and
7.3 We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.
7.4 We do not collect any financial information from you. All transactions are processed via the secure PayPal system and no data is collected by us.
7.1 We respect your personal information and undertake to comply with applicable UK Data Protection legislation from time to time in place.
7.2 You should be aware that:
7.2.1 if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and
7.3 We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.
7.4 We do not collect any financial information from you. All transactions are processed via the secure PayPal system and no data is collected by us.
8 INTELLECTUAL PROPERTY AND RIGHT TO USE
8.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.
8.2 The Website is Copyright, Cutting Edge Nutrition.co.uk, 2003. All rights reserved.
8.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us.
8.2 The Website is Copyright, Cutting Edge Nutrition.co.uk, 2003. All rights reserved.
9. NOTICES
9.1 You may send us notices under or in connection with these Conditions:
9.1.1 by post 45-47 Huggett close, Leicester LE4 7PY.
9.1.2 by email to info@CuttingEdgeNutrition.co.uk
9.2 As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgement from us, which will be sent within 3 working days of our receipt and should be retained by you.
9.1 You may send us notices under or in connection with these Conditions:
9.1.1 by post 45-47 Huggett close, Leicester LE4 7PY.
9.1.2 by email to info@CuttingEdgeNutrition.co.uk
9.2 As proof of sending does not guarantee our receipt of your notice, you must ensure that you have received an acknowledgement from us, which will be sent within 3 working days of our receipt and should be retained by you.
10. LIMITATION OF LIABILITY
10.1 WHILE WE WILL USE REASONABLE ENDEAVOURS TO VERIFY THE ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE, WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO ITS ACCURACY.
10.2 The Website is provided on an "as is" and "as available" basis without any representation or endorsement. Unless specified in separate terms and conditions related to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.
10.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available or products or services offered on the Website whether by us or on our behalf are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.
10.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under United Kingdom law.
10.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.
10.6 We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party's hyper-text link.
10.7 We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) for:
10.7.1 any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
10.7.2 any loss of goodwill or reputation; or
10.7.3 any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.
10.8 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
10.1 WHILE WE WILL USE REASONABLE ENDEAVOURS TO VERIFY THE ACCURACY OF ANY INFORMATION WE PLACE ON THE WEBSITE, WE MAKE NO WARRANTIES, WHETHER EXPRESS OR IMPLIED IN RELATION TO ITS ACCURACY.
10.2 The Website is provided on an "as is" and "as available" basis without any representation or endorsement. Unless specified in separate terms and conditions related to a particular product or service, we make no warranties of any kind, whether express or implied, in relation to the Website, or products or services offered on the Website whether by us or on our behalf including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade.
10.3 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available or products or services offered on the Website whether by us or on our behalf are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website.
10.4 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under United Kingdom law.
10.5 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.
10.6 We will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party's hyper-text link.
10.7 We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) for:
10.7.1 any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or
10.7.2 any loss of goodwill or reputation; or
10.7.3 any special or indirect or consequential losses; in any case whether or not such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.
10.8 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.
11 SEVERANCE
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions.
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions.
12 WAIVER
Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.
Nothing shall be construed as a waiver by us of any preceding or succeeding breach of any provision.
13 SURVIVAL
Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Each provision of these Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
14 ENTIRE AGREEMENT
These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.
These Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this Clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.
15 LAW
The Conditions will be exclusively governed by and construed in accordance with the laws of United Kingdom whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
The Conditions will be exclusively governed by and construed in accordance with the laws of United Kingdom whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
16 Payment
16.1 We accept payment online or over the phone.
16.1 We accept payment online or over the phone.
16.2 Please call 01162104872 to pay over the phone.
16.3 Payment methods accepted are-
Secure PayPal payment using- MasterCard, maestro, Visa, visa electron and solo.
Cheques- allow 5 working days to clear.
Cash via Special Delivery.
BACS & Bank transfer.
17 Security
16.3 Payment methods accepted are-
Secure PayPal payment using- MasterCard, maestro, Visa, visa electron and solo.
Cheques- allow 5 working days to clear.
Cash via Special Delivery.
BACS & Bank transfer.
17 Security
All payment is made via the secure PayPal payment system and no financial information is collected by us.
18 Guarantee
We guarantee your satisfaction. We have taken care to provide accurate product descriptions, however cannot be held liable for product changes or discrepancies. If you would like to check any product details please call us and we will be happy to give confirmation of all nutritional details and ingredients.
18 Guarantee
We guarantee your satisfaction. We have taken care to provide accurate product descriptions, however cannot be held liable for product changes or discrepancies. If you would like to check any product details please call us and we will be happy to give confirmation of all nutritional details and ingredients.
19 To Contact Us
If you have any queries regarding your order or a particular product please do not hesitate to email us at sales@cuttingedgenutrition.co.uk, call us on 01162104872.
20 Delivery
If you have any queries regarding your order or a particular product please do not hesitate to email us at sales@cuttingedgenutrition.co.uk, call us on 01162104872.
20 Delivery
20.1 Delivery to UK mainland including northern ireland.
20.2 DELIVERY ON ALL ORDERS ONLY £3.50.
20.3 *we aim to deliver your order within 1-2 working days. Orders made after 1pm may not be despatched until the following morning although we will attempt to ship same day where possible.
20.4 Delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery.
20.5 On a rare occasion where an item is out of stock it will require 2-5 days delivery.
We will inform you via email if an item is out of stock with a revised delivery date
20.6 It is not possible to guarantee delivery on Saturdays, Sundays, Bank holidays, Christmas Day, New Year’s Day or any other national holiday delivery. Delivery times stated do not take such holidays into account.
21 Returns and refunds policy
If you are not satisfied with any of the goods delivered, you may return them to Cutting Edge Nutrition within 7 days of delivery. Upon receipt Cutting Edge Nutrition will begin to process your return. We shall refund any unused item(s) that are returned to us in their original saleable condition and with the original packaging the exact prices paid at the time of purchase for the item(s) in question, or offer you an alternative product of similar value as a replacement if required. All you pay for is the return postage of the unwanted goods and our original postage costs to you. We do not however, accept the return of opened and/or part used goods. We do ask that you please contact us first to let us know that the product is being returned. We recommend that all returns are securely packaged and sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post. If an order is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery both to the customer and the return delivery back to us, plus a 20% or a minimum of £5.00 restocking fee, whichever is the greater. If the customer has refused delivery (with no mistake on our part) and the item is returned to us, the 20% or a minimum of £5.00 restocking fee will apply plus the cost of the delivery both to the customer and the return delivery back to us.
22 Right to cancel an order
22.1 You may cancel your order at any stage before the goods are dispatched to you.
22.2 To cancel an order you must contact our Customer Service team via e-mail at sales@cuttingEdgeNutrition.co.uk with the title "CANCEL ORDER" and a brief reason for cancellation.
22.3 If you cancel your order after we have dispatched your goods, cutting Edge nutrition will arrange for the goods to be collected from your premises or arrange for you to return the goods to our warehouse. You should not return them to Cutting Edge Nutrition of your own accord unless this is done via registered mail; we will not take responsibility for returned items if they are lost or damaged in the post. Upon our receipt of the goods a refund will be given (usually by the same method the goods were purchased) minus restocking fee and applicable delivery costs.
22.4 No order or part thereof will be deemed cancelled once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will not be affected.
20.2 DELIVERY ON ALL ORDERS ONLY £3.50.
20.3 *we aim to deliver your order within 1-2 working days. Orders made after 1pm may not be despatched until the following morning although we will attempt to ship same day where possible.
20.4 Delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery.
20.5 On a rare occasion where an item is out of stock it will require 2-5 days delivery.
We will inform you via email if an item is out of stock with a revised delivery date
20.6 It is not possible to guarantee delivery on Saturdays, Sundays, Bank holidays, Christmas Day, New Year’s Day or any other national holiday delivery. Delivery times stated do not take such holidays into account.
21 Returns and refunds policy
If you are not satisfied with any of the goods delivered, you may return them to Cutting Edge Nutrition within 7 days of delivery. Upon receipt Cutting Edge Nutrition will begin to process your return. We shall refund any unused item(s) that are returned to us in their original saleable condition and with the original packaging the exact prices paid at the time of purchase for the item(s) in question, or offer you an alternative product of similar value as a replacement if required. All you pay for is the return postage of the unwanted goods and our original postage costs to you. We do not however, accept the return of opened and/or part used goods. We do ask that you please contact us first to let us know that the product is being returned. We recommend that all returns are securely packaged and sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post. If an order is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery both to the customer and the return delivery back to us, plus a 20% or a minimum of £5.00 restocking fee, whichever is the greater. If the customer has refused delivery (with no mistake on our part) and the item is returned to us, the 20% or a minimum of £5.00 restocking fee will apply plus the cost of the delivery both to the customer and the return delivery back to us.
22 Right to cancel an order
22.1 You may cancel your order at any stage before the goods are dispatched to you.
22.2 To cancel an order you must contact our Customer Service team via e-mail at sales@cuttingEdgeNutrition.co.uk with the title "CANCEL ORDER" and a brief reason for cancellation.
22.3 If you cancel your order after we have dispatched your goods, cutting Edge nutrition will arrange for the goods to be collected from your premises or arrange for you to return the goods to our warehouse. You should not return them to Cutting Edge Nutrition of your own accord unless this is done via registered mail; we will not take responsibility for returned items if they are lost or damaged in the post. Upon our receipt of the goods a refund will be given (usually by the same method the goods were purchased) minus restocking fee and applicable delivery costs.
22.4 No order or part thereof will be deemed cancelled once you have opened the product containers or used the products. However, your statutory rights concerning the quality of those products will not be affected.